Returns & Exchanges
One Wholesale offers a 30-day return policy on most electronic components and devices to ensure your business operations remain seamless and satisfactory. All returned products must be in their original packaging and include all accessories to qualify for a full refund or exchange.
Request Authorization
Log into your wholesale account and submit a Return Merchandise Authorization (RMA) request through the orders dashboard.
Prepare the Shipment
Securely pack the electronics in their original anti-static bags and boxes to prevent any transit damage.
Affix Shipping Label
Print the provided RMA label and attach it clearly to the exterior of the shipping carton before dropping it off at a certified carrier.
Inspection and Refund
Our technical team will inspect the hardware for defects or damage within 5 business days, after which your refund or credit will be issued.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing